Frequently Asked Questions (FAQs) | Maria Clusters

General Questions for MariaDB Hosting
- What we provide is a fully managed MariaDB-as-a-Service hosting service. Our MariaDB hosting environment is built on our self-developed cloud application management platform.
- It is our quick evolving MariaDB hosting solution. It takes advantage of container and Kubernetes, which is the most popular and dominant container-orchestration system.
- Fully managed MariaDB hosting means that all MariaDB online databases on our platform are completely managed by us, such as the application deployment, migration, backup, security and upgrade.
- Aside from general operations to manage your hosting, our control panel supports MariaDB administrative functions, including database & user management, Firewall Rules, and Shell / SSH.
- We provide technical support 24/7 via email. Sales department is available 24/7 via live chat and email. Billing department can be approached Monday - Friday, 8 a.m. to 5 p.m via email.
- Our philosophy is to provide managed MariaDB hosting services with affordable prices to small and medium-sized businesses.
- Currently, we have four data centers located in Dallas, Bend, Charlotte, and Denver, allowing clients to deploy applications as close to their target audience as possible.
- Yes, we provide phpMyAdmin, an open-source web-based database administration interface, for you to manage your MariaDB online.
Technical Questions for MariaDB Hosting
- Currently, we support MariaDB 10.3 and 10.5.6.
- Yes. The SSL connection is enabled by default for each newly created MariaDB database on our cheap MariaDB hosting platform.
- Yes. Our MariaDB Kubernetes platform takes backups for each database regularly. The backup frequency varies by hosting plan.
- Yes. You can back up the databases via our MariaDB hosting control panel and download them.
- No. We do not set limits on your access to the databases.
- You can manage databases and users in the control panel in our cheap MariaDB hosting.
- No. Our fully managed MariaDB on Kubernetes is based on standalone MariaDB instance.
- We currently support the private cloud from our four data centers in Dallas, Bend, Charlotte, and Denver. We are building more data centers and will support most of the popular public cloud providers in more regions in the near future.
- We currently support InnoDB for our cheap MariaDB hosting.
- We support the standard MariaDB tool to restore your local backup onto our MariaDB’s Kubernetes-based platform.
- Yes. Our control panel supports real-time application performance monitoring.
- No. We support single-instance MariaDB deployment.
- The maximum connections are 1000.
- No, we do not provide a root user by default. However, clients can create super users in our client panel.
- Yes. Clients can create users with different permissions. However, modifying user permissions is not supported.
Sales Questions for MariaDB Hosting
- Yes. New clients can enjoy a free trial before payment.
- If you are not sure what plan you should start with, you can choose a primitive plan and upgrade to a higher level when necessary. Our MariaDB hosting plan upgrade is very smooth here. There is almost no downtime during the process.
- The deployment of a MariaDB on our platform can be a matter of minutes, even seconds.
- Yes. You can test our network speed at the Data Centers page.
- Yes. We offer a 99.9% uptime guarantee for our network and all servers.
- In the free-trial period, you will be able to enjoy our paid services for free.
- If you decide to continue using the service, you need to prepay for the hosting service before the trial is over. We will send you an invoice after you complete your billing information so that you can make the payment upfront.
- One free deployment is allowed at the same time during the trial.
- To start a free trial, please sign up at https://www.mariaclusters.com and click the "Free Trial" button at the end of your interested plan.
- Of course. You can upgrade to the paid subscription at any time during the free trial. Thank you.
Billing Questions for MariaDB Hosting
- Currently, we accept PayPal and credit card.
- You can get it by choosing a longer billing cycle. The longer the billing cycle is, the lower the price is.
- Please refer to the guide article.
- Please log in to your control panel and navigate to 'My Applications' to update your billing cycle.